Specialty coffee refers to high-quality coffee that is evaluated by certified coffee graders and must score 80 points or higher on the Specialty Coffee Association’s 100-point scale. Unlike mass-produced coffee, specialty coffee has no major defects and is handled with precision at every stage, from the farm to the final cup.

These coffees are typically grown at higher elevations on smaller farms, where slower cherry maturation creates greater sweetness and complexity. Specialty coffee is fully traceable, often identified by its specific country, region, farm, or cooperative. The flavors—such as chocolate, fruit, caramel, or floral notes—are naturally occurring characteristics of the bean, not added flavors.

Roast level refers to how long coffee beans are roasted and greatly affects flavor.

Light roasts highlight the bean’s natural origin characteristics, often with bright acidity and fruity or floral notes.

Medium roasts balance origin flavors with caramelized sweetness, offering a smooth body and moderate acidity.

Dark roasts are bold and intense, with smoky, bittersweet flavors, lower acidity, and a heavier body. As roasts get darker, roast flavors become more prominent while origin nuances fade.

Every level is calibrated to ensure the 'Sincerity' of the bean shines through.

The Diablada is one of Bolivia’s most powerful cultural expressions - a ceremonial dance rooted in symbolism, rhythm, and spiritual depth. Traditionally, its masks embody duality: light and shadow, strength and vulnerability, earth and sky.

At Sincera, we embrace the Diablada with a different intention. We don’t use the mask to hide we use it to reveal. Just as a dancer transforms to tell a sacred story, Sincera uses this symbol to uncover the richness, intensity, and often overlooked soul of Bolivian coffee.

Reimagined through a modern, refined lens, the Diablada becomes a visual language of movement and contrast. It invites you to look past the surface and discover what truly matters - culture, craft, and truth.

This is the heart of Sincera’s philosophy: that authenticity is a form of luxury, and that real excellence begins at the source. Because the deepest truth can only be found in origin and in the sincerity behind it.

Coffee is a natural agricultural product. While it doesn’t technically spoil, its flavor and aroma gradually fade over time. Many grocery store coffees list a shelf life of up to one year from the roast date, but that timeline focuses on shelf stability rather than peak freshness. For the best flavor and aroma—especially with small-batch roasted coffee—we recommend enjoying it within six months of the roast date.

We recommend keeping your beans right in the resealable Sincera bag they arrived in. Our bags are specially designed to preserve freshness and protect the coffee from external elements better than most jars or containers. Just squeeze out the excess air, seal the bag tight, and store it in a cool, dark cabinet.

We roast in small batches to ensure consistent freshness. Once you place an order, it will ship within 1-2 business days. For example, if you order on Tuesday, your coffee will ship by Thursday at the latest.

Because our coffee is a consumable product with a limited shelf life, we are unfortunately unable to accept returns or exchanges for online orders and subscriptions except under certain conditions such as:

- You received an incorrect item from what was ordered

- Your item was damaged in transit

If you received an incorrect item or your
item was damaged in transit, please contact us by emailing info@ggcicoffee.com with the following information:

Your Full Name, Your Order Number, An attached photo(s) of the item(s) received

At Sincera, we take our commitment to quality and transparency seriously. If your order isn't exactly as expected, we want to make it right. Please email our support team at info@ggcicoffee.com with your order number. Our team will look into it immediately to ensure you get the specialty coffee experience you deserve.